GDPR Policy

General Data Protection Regulation Compliance

1. Our Commitment to GDPR

Catering Temps Ltd is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This policy explains how we comply with data protection law and your rights as a data subject.

2. Data Controller

Catering Temps Ltd is the data controller for personal information collected through our website and services. This means we are responsible for deciding how we hold and use your personal data.

Contact Details:
Email: contact@cateringtemps.co.uk

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: Processing necessary to perform our contract with you (e.g., providing recruitment services)
  • Legitimate Interest: Processing necessary for our legitimate business interests (e.g., improving our services)
  • Legal Obligation: Processing necessary to comply with legal requirements
  • Consent: Where you have given specific consent for particular processing activities

4. Types of Data We Collect

Data Type Purpose Lawful Basis
Name & Contact Details Communication & Service Delivery Contract
CV & Qualifications Job Matching & Verification Contract
Right to Work Documents Legal Compliance Legal Obligation
UTR Number Tax Compliance Legal Obligation
Job History & Ratings Service Improvement Legitimate Interest

5. Your Rights Under GDPR

As a data subject, you have the following rights:

πŸ“‹ Right of Access

You can request a copy of all personal data we hold about you.

✏️ Right to Rectification

You can request correction of inaccurate or incomplete data.

πŸ—‘οΈ Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances.

⏸️ Right to Restrict Processing

You can request we limit how we use your data.

πŸ“€ Right to Data Portability

You can request your data in a machine-readable format to transfer elsewhere.

βœ‹ Right to Object

You can object to certain types of processing, including direct marketing.

6. How to Exercise Your Rights

To exercise any of your data protection rights, please contact us at contact@cateringtemps.co.uk with:

  • Your full name
  • Your email address (as registered with us)
  • A description of what you are requesting

We will respond to your request within 30 days.

7. Data Security

We protect your data through:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security reviews
  • Staff training on data protection

8. Data Retention

We retain personal data for:

  • Active accounts: For the duration of your registration plus 2 years
  • Financial records: 7 years (legal requirement)
  • Right to work documents: 2 years after employment ends (legal requirement)
  • Contact form submissions: 1 year

9. International Transfers

Your data is primarily stored within the UK/EU. If we transfer data outside these regions, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

10. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113

11. Updates to This Policy

This policy may be updated periodically. We will notify you of significant changes via email or through our platform.